FAQs

Our friends at Turtle handle all online orders, shipping, and handling. For questions on your orders, contact info@turtle.dk.

Our friends at Turtle handle all online orders, shipping, and handling. For questions on your orders, contact info@turtle.dk.

We offer global shipping from Denmark. Shipping rates are calculated at checkout.

All of the products on the website have been designed by DIS alumni. Some were created by students who have now joined the alumni ranks and others were made by DIS alums who returned to Scandinavia and are now working at DIS as staff, but all are members of the DIS Alumni Community – the people who know us and our program the best.

Our merchandise is produced by three different vendors - Turtle, Profilbureauet, and Merchery.co. Most items are produced within Europe, but no matter where it’s produced, we provide the information in the product description of each item.

We exclusively work with vendors who provide transparency regarding their supply chain from sourcing to manufacturing, and we promise to share that with you. We want to provide as much information to you so that you can make an informed purchase. 

For the Alumni Collection, our friends at Turtle, a local Danish supplier, have hand-picked their materials from certified suppliers and they know their value chain in and out. Most items are made in Europe and printed in Denmark, and if sourced elsewhere, they provide full transparency in the product description of each item. 

For the On-Site Collection, we have worked with three different suppliers over the past couple of years – Turtle, Profilbureauet, and Merchery.co. In each product detail, you can read more about the materials used, where the product was made, and other certifications for ethical and sustainable production.  

Yes! Current students are welcome to make an online order and ship it to your DIS housing site or home address. Pick-ups at the DIS Student Hub are not currently available. 

We make products just for you in the On-Site Collection, and are available for purchase, in-person, at pop-ups held throughout your term in the Student Hub. Stay updated on the DIS Navigate App for more information.

Alumni, if you are visiting and would like to pick up your merch while in Copenhagen, contact our alumni team at alumni@disabroad.org. We currently do not have the option to pick up your order in Stockholm. 

We currently do not have the On-Site Collection available for purchase online, as they are exclusively created for our current students.

However, if you're an alum and happen to be stopping by DIS, we will do our best to make it happen! Contact us at alumni@disabroad.org.

Our sizes range from XS-XXL. We try to have all sizes available, but we want to make sure that we produce based on demand. If we don’t have your size currently in stock, you can sign up for a reminder to be sent to you when the item and size you are looking for is restocked and we’ll let you know via email that it’s available again.

We restock depending on the demand. You can sign up for reminders for the items and sizes you want, and we’ll make sure to let you know when it’s restocked. If there is a specific item that you have been waiting on for a long time – reach out! We’ll be able to give you an answer as to whether we still carry that item.

All of our merchandise is limited release, meaning that we create new merch depending on the demand from our alumni. If you have an idea for something new, reach out to us at alumni@disabroad.org! We’d love to hear it.